Software Updates

Download the SmartEye Updater for your platform:

Before Updating

Ensure your computer’s USB-C port supports Power Delivery (PD) output of at least 30W. Many modern computers and laptops do. If SmartEye is not detected when connected, try using a powered USB-C hub with PD pass-through (30W or higher), or refer to the Updating via SD Card section below.

Update via USB-C

  1. Connect SmartEye to your computer using the included USB-C cable.
  2. Launch the SmartEye Updater (ensure you’re connected to the internet).
  3. If an update is available, select Perform Update.
  4. Once complete, safely eject SmartEye - the update will install on the next boot after unplugging and replugging the USB-C power cable.
  5. Please wait until you see the diopter adjustment screen. The update process may take up to 5 minutes, and the device may reboot one or more times during the update. This is normal behavior—please do not interrupt the process.

Update via SD Card

  1. Insert your microSD card into SmartEye.
  2. Format it via the SmartEye interface: Menu → Settings → Storage → Format SD Card.
  3. Remove the microSD card and insert it into your computer SD Card slot or SD Card Reader.
  4. Launch the SmartEye Updater and select Perform Update when prompted.
  5. Once the update is complete, safely eject the microSD card, reinsert it into the SmartEye, and then power the device using the included 12v power adapter or a compatible power bank (30W+ model with Power Delivery (PD) feature) using the included USB-C cable to complete the process. Do not plug SmartEye into the PC
  6. Please wait until you see the diopter adjustment screen. The update process may take up to 5 minutes, and the device may reboot one or more times during the update. This is normal behavior—please do not interrupt the process.

 Tip: Keep your device updated for the best performance, stability, and features.

Update Notifications When Using SkySafari

When you connect to your SmartEye device through the SkySafari app, you'll now be notified if a firmware or software update is available. This ensures you always know when it's time to update your SmartEye, so you can take advantage of the latest features and improvements.