Getting Started with SmartEye

  • Step 1: Install The Latest Update

    Keep your device updated for the best performance, stability and latest features.

    Check for Updates 

  • Step 2: Register Your Device

    Registering helps us provide you with the best info, support and latest updates.

    Register Now 

  • Step 3: Quick Start & User Manual

    Check out what you need to get started and access the full technical manual.

    Access Instruction 
Important Protection Info Below 👇

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SmartEye

SmartEye Care+ Plan

$499.00 USD
$499.00 USD
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Powering SmartEye Correctly

For proper operation and to avoid damage to your SmartEye:

✅ Only use the included 12V-to-USB-C power adapter, or a USB-C PD-compliant power bank rated at 30W or higher with a capacity of 30,000mAh or more.

❌ Do NOT use third-party USB-C adapters.  Some of these (including those from Mele computers) can output 12V directly without proper USB Power Delivery (PD) negotiation. These can cause damage to SmartEye.

❌ Do NOT connect 24V or 48V power sources to the included 12V-to-USB-C power adapter, as this can damage both the adapter and SmartEye, and will void the warranty.

🔎 Always confirm your adapter supports USB PD and negotiates power properly. If in doubt, use only the provided power adapter.

Enjoy the View

SmartEye is designed to make the invisible visible. Whether you’re observing from your backyard or a dark sky site, let your telescope reveal the universe in stunning detail.